Product information
Your catalogue, dimensions, materials and equipment options form the basis of the responses.
AI Assistant Manage configuration through conversation
Let customers describe their needs, find suitable options and adjust their product through conversation. We build the assistant around your product information, options and selection rules.
Viscore AssistantCustomer: Add a kitchen island. Use green cabinets and a pale stone worktop.
Your approved island, cabinet colour and worktop have been applied.
Modular kitchenIsland layout
- Island module
- Green cabinets
- Stone worktop
Brands we work with
GUIDED SELECTION
Explain the options that fit each need
Customers do not need to know every product option. The assistant clarifies their intended use, explains relevant alternatives and helps them choose.
- Clarify the need
- Ask product-specific questions about use, dimensions and equipment requirements.
- Compare the options
- Explain the differences using your product information. Help customers evaluate suitable alternatives.
- Turn advice into a choice
- Apply the suggested option to the configurator when the customer confirms it.
Modular kitchen
Customer: I need more preparation space in the kitchen.
Viscore AssistantWe can add a compatible kitchen island. Let’s establish the available dimensions to preserve circulation space.
Next selectionIsland module and layout
CONFIGURATOR CONTROL
See the requested change on the model
Connect conversational choices to the product’s appearance and structure. Module, material and movement commands work on the same configuration.
- Direct editing
- Add modules, change colours or open moving parts through conversation.
- Preserve existing choices
- Update only what was requested. Keep other selections and the layout in place.
- Undo changes
- Let customers inspect the result and return to their previous selection.
Guided command exampleChoose a command. See the change.
Choose a command and inspect the change in 3D.
Drag to rotate; pinch to zoom. Keyboard: arrows and + / −.
An assistant that follows your product rules
We define the information the assistant can provide and the changes it can make as part of your project.
Compatible selections
Suggested changes are checked against the configurator’s compatibility and dimension rules.
Defined actions
Together, we define clarification questions, confirmation steps and handoff to your sales team when needed.
CUSTOMER PROJECT
Hamdeko · Table design through product choices
A table configurator presenting tabletop shape, finish and leg options on the same product.
The need
Present tabletop, finish and leg options in an understandable selection experience.
Our solution
We organised product-specific choices in a configurator where customers can see their preferences on a 3D model.
The customer experience
Customers can examine how the options look together and create their table design.
Explore the product experience yourself
Add modules, change materials and try moving parts.
Try the 3D demoNo installation · Loads when you start
About AI Assistant
We define the assistant’s scope around your products and customer experience.
Does the assistant only answer questions?
Alongside explaining product options, it can apply supported changes to the configurator. Available actions, confirmation steps and undo behaviour are defined as part of the project.
Which products can it support?
It can be adapted to furniture, yachts and boats, bicycles, building systems or industrial products. Information, options and compatibility rules are defined for each product.
Can we use our existing product information?
We review your catalogues, product options and any existing data connections. Together, we plan which sources to use and how updates will reach the assistant.
Does this example include free-form chat?
The 3D example on this page uses preset commands without a live AI connection. Free-form conversation, access to product information and command interpretation are developed for each project.
Let’s design your product selection flow
Share the questions your customers ask and the changes they want to make. Together, we can define the assistant’s scope.